SALM TEAM 
Icebolethu Group has laid to rest some of South Africa’s prominent figures including Sakhile “Killer Kau” Hlatshwayo, a popular Amapiano artist in 2021. Award-winning actress Connie Chiume was given a dignified send-off by the as well as, Presley Tsheneyagae and Mandla “Mampintsha” Maphumulo to name a few.
Life is unpredictable. While no one likes to think about the worst-case scenario, planning ahead is one of the most responsible steps you can take for yourself and the people who depend on you. This is where life cover and funeral covers comes in. They are a financial safety net designed to protect your loved ones when they need it most.
Icebolethu Founder and CEO of Icebolethu Group Nomfundo Mcoyi-Zondo says putting grieving families’ needs first has been the pillar behind their busines. With over 120 branches in KwaZulu-Natal Natal with one in the United Kingdom, and currently employs over 1500 staff. Mcoyi says they always aim to give a quality service.
“During times of grief, families want to have a smooth burial. We educate our people about the terms of policies. We do, however, come across challenges such as the previous case which was highly publicised. Participation in illegal or criminal activity, whether proven or alleged based on official investigations, is excluded under Icebolethu Group funeral policies, in line with underwriter guidelines and Ombudsman rulings applicable across the insurance industry.”
According to Statistics South Africa, the country faces an estimated 1,300 deaths daily for various reasons. Mcoyi says their values are to always put clients’ needs first.
“We all experience grief, and we know what it is like to bury a loved one. Our mission is to act with honesty and integrity. Provide a zero-defect service. Ensure that our clients come first. Provide a Safe, healthy and stimulating environment for our employees and to provide effective social corporate investments that will benefit the communities we serve,” she says.
“We give five-star burials to our people from all walks of life without favour or discrimination. With over 15 years in the business of supporting people through their darkest hour, we continue to do so and fulfil our purpose.”
